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Background
Older models of the AeroGarden Sprout have an aeration nozzle with three small holes. These easily get blocked with time resulting in poor aeration. I reported this to AeroGrow and they gave me detailed instructions on how to remove the nozzle and clean it. But they also told me if I continued to have issues with it, they would send me a new nozzle that has one large hole, instead of the three smaller holes. So I cleaned the nozzle and it worked fine for a while, but the issue persisted. I contacted them again, and they sent me the new nozzle and repair tool free of charge.
What’s included
- New version of the nozzle
- Tool for removing the old nozzle. It looks like a piece of pvc with notches on one end.
- Instructions
Steps to fix
- Use the supplied tool to twist the existing nozzle out by lining up the notches and turning counter-clockwise.
- Screw in the replacement nozzle and use the tool to tighten it back in, turning clockwise.
Conclusion
I’m very happy the customer service from AeroGrow. They’ve always been very responsive to issues and questions. They stand behind their product.
Video of the replacement process:
